This Privacy Policy describes how motor-g (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from motor-g.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you provide directly to us through our Services may include:

Contact details, including your name, address, phone number, and email address.

Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information, including your username, password, security questions, and other information used for account security purposes.

Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Certain features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information

We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.

Our payment processors, which collect payment information (for example, bank account, credit or debit card information, and billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, for the purpose of performing our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. Please also see the section below, “Third-Party Websites and Links.”

How We Use Your Personal Information
Providing Products and Services.
 We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging delivery, facilitating returns and exchanges, and providing other features and functionality related to your account.

Marketing and Advertising.
 We may use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, as well as displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention.
 We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
If you believe your account has been compromised, please contact us immediately.

Communicating with You and Improving the Services.
 We use your personal information to provide customer support and improve our Services. This is in our legitimate interests in order to respond to your needs, provide effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with operating our store through Shopify, please see Shopify’s Cookie Policy at https://www.shopify.com/legal/cookies.

We use Cookies to operate and improve our Site and Services, including remembering your actions and preferences, conducting analytics, and better understanding how users interact with the Services, in our legitimate interests to administer, improve, and optimize the Services. We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can configure your browser to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies may negatively affect your user experience and may cause certain Services, including particular features and general functionality, to operate incorrectly or become unavailable.

In addition, blocking Cookies may not completely prevent information from being shared with third parties, such as our advertising partners.

How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes, and other reasons consistent with this Privacy Policy. Such circumstances may include:

With vendors or other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

With business and marketing partners to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct us, request that we do so, or otherwise consent to our disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interests to successfully operate our business.

In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes described above under “How We Collect and Use Your Personal Information” and “How We Disclose

Personal Information”:

Categories of Personal Information:

Identifiers, such as basic contact details and certain order and account information.

Commercial information, such as order information, purchase information, and customer support information.

Internet or other similar network activity, such as Usage Data.

Geolocation data, such as locations determined based on an IP address or other technical measures.

Categories of Recipients:

Vendors and third parties that provide services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers.

Business and marketing partners.

Affiliates.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third-Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as their other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restrictions as to its use by us or by a third party.
Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as otherwise disclosed through the Services.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to Access / Know: You may have the right to request access to personal information we hold about you, including details about how we use and share your information.

Right to Delete: You may have the right to request that we delete personal information we hold about you.

Right to Correct: You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Portability: You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.

Restriction of Processing: You may have the right to request that we stop or restrict our processing of personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent.

Appeal: You may have the right to appeal our decision if we decline to process your request. You may do so by responding directly to our refusal.

Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails concerning your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may appoint an authorized agent to submit requests on your behalf to exercise your rights.

Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact information provided below.

If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information provided below or to lodge a complaint with your local data protection authority.

International Users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information may also be processed by our staff and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, where applicable, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at:
[email protected]